Dear Customerservice,
As last time, quick shipping, got here in no time. Thanks for making a Rennies's life a little easier!

Jane and Wayne
Pittsburgh, PA.

Dear Chivalry Sports,
I would like to thank you for your excellent service and workmanship! I have been attending Renaissance Festivals for a few years, but...I don't make a lot of income, I have been able to afford only a couple of true garb items to work with. However, in one week, I am attending my first Pennsic War and wanted to have a few more garb items before arriving. After searching long and hard for the right look at the right price, I found The Renaissance Store.

On the website I was able to find several of my favorite items at discounted prices in the size and in the colors I wanted. On the phone, the staffperson I spoke with was friendly and efficient, and in the mail, I received my order in perfect condidtion and very quickly. All the items were also very well made, are comfortable, and look lovely.

Simply put, I couldn't be happier with my purchases from C.S.!
Thank you so much!
Meredith
Manassas, VA.

Dear Peter,
Thank you So much for your kind assistance today! Not only did you help us get the information for our return and exchange but also, you were just so very knowledgeable about the products and services offered at the The Renaissance Store that we could hardly wait to place another order with your company. It is very nice to encounter someone so kind and helpful as yourself.

Sincerely,

Robbie Martin, assistant to Damon the Gyspsy
Capistrano, CA.

Dear Renstore,
I want to say thank you for all the help you have given me. I really appreciate the kindness and helpfulness of the people working behind the Renstore name. I can most positivelly say it is the best costumer service I have ever recieved, better than even a real store with real people in my face.

Thank you,
Your happy customer
Heather
Lodi, CA

Dear Customerservice,
It's always great to deal with the Renstore! This morning, I've ordered what
will be my third Aowyn surcoat. I love these garments for their durability
and flexibility. On a hot Faire day, all I need is my surcoat plus a peasant
blouse. On a cool day, a full chemise plus the surcoat. On a chilly day (the
Pennsylvania Faire runs through late October) I have been known to wear a
full chemise and pants under my surcoat. It's also great because of its
simplicity. No laces, no boning, no tricky hook-and-eye closures. Just slip
it over your head, and you're set for life in a different century.

I realize that the size and color I requested are out of stock, but having
dealt with the Renstore for so long, I trust you to get it to me as soon as
you can. As always, thanks for your great products and even greater service.

Patricia

Thanks,
Just wanted to drop a note to say thanks for your great service I just recived my 3rd order from your company and I couldn't be happier. The Sutton Hoo belt buckle is even better than it looks on the web site. I have ordered the dragon and gargoil pc toppers and the quality is excellent in all products. I will most deffently be ordering more from your company.
Craig
Boonville, MO

Cheers,
I received the boots (item MTK-1929) I ordered and they are better looking than the picture was and fit perfictly. They will look great for our wedding on April 8th. My wife to be has bought a few things from you and is very satisfied also. Thanks again sincerely,
Mark
Sarasota, FL

I really have to compliment you on the quality of the rapiers I recent bought from you. i.e., the wire wrapped swept hilt rapier. They are very impressive costume weapons and perfect for our purposes as a Shakespeare company, whose needs are more cosmetic than for actual combat. We do purchase combat ready weapons but we appreciate the show these products give us for the money. Thanks and good luck.
David Nava
Founder and Artistic Director
The American Shakespeare Project

Thanks a lot for keeping track of my order and my email, it is rare that you find a company that cares that much about its costomer, and I appreciate it.
Again, thank you.
Ross
Lancaster, CA

Just a brief note to say I LOVE the new web page. Thanks for adding information about faires around the country. Your website is marked as one of my favorites.
Teresa

Thank you so much for your lighting-fast service. Earlier this week, I ordered a dress and chemise for my sister in Minniapolis (for her handfasting ceremony next month) and she called me yesterday to let me know it arrived and is even more gorgeous than it looked online.
As it is so easy to let outstanding service go by silently appreciated, I thought it was imortant to let you know you are fabulous. I will most assuredly be a repeat customer.

Thank you!
Kate G.
Carthage, NY

Thank you so much for shipping my head roll hat by overnight mail. Thanks to your kindness and thoughtfulness, it did arrive in time to wear at our madrigal feaste.

There were 120 people there, and many commented that I looked every inch the noble lady! I knew that it was thanks to you, and I gave everyone your name--singing your praises. I hope you get lots and lots of orders from them. You are wonderful people, and all good should come to you in 2004!

Sincerely,
Andrea R .

I received my Ladies Chemise (short) on Dec. 13 in time for my departure for the Scottish Christmas Walk and Dinner in Volcano, CA.

I was very pleased with the heavy fabric--my gosh!--it will never wear out!

Thank you,
Linda C .
Stockton, CA

I received my muslin underdress yesterday - WOW!

It is beautiful! I am so very pleased with the quality. I am SO glad I found your website. Just had to let you know!

Blessings,
Grace C .

Thanks for the info, you guys have been great. I'm new to ordering things off the internet and you have been a great help everytime I have had a question. And to show my appreciation I'll be placing another order very soon.

Thanks again,
Bret P.

I just wanted to take a minute to tell you how much I enjoyed the wonderful service that Kate an James both provided me during my recent ordering experience. They were both incredibley helpful and patient with me, as I changed my order three times and asked lots of questions, which they both answered completely and in a timely manner. Kate was very quick to respond to my emails (a rarity in mail order) and James, it turns out, is from my neck of the woods and we have mutual friends, which we discussed while he was helping me.

So many times, mail/web orders can be very trying from a customer's perspaective...especially first time orders and orders for clothing. Mine was both, but the entire experience was extremely pleasant, efficient and very rewarding.

Thank you for maintaining such high standards for your folks...it makes it a true pleasure to do business, in addition to earning repeat business and great referrals.

Mark S,
Montgomery, AL

  My wife's Guenivere dress just arrived and it is exquisite. She is not as much of a renfan as I and yet she was thrilled at the quality and craftmanship of the garment. Thanks for all of your help!

Sincerely,
Thomas H.

 I just received the notification that my order would be arriving on Feb 7th. When I initially ordered it was thought that it would take 3 to 4 weeks before it would be available to ship! I just want to thank you for getting the merchandise to me so promptly!!! I will now accualy have time to get used to it with my new armor I just finished sewing long before Gulf Wars. I can hardly wait to see how smart it will look on me! Thank you again. I look forward to doing business with you in the future.

Sincerly,
Laury T.

 I just had to write to say thank you so much!!! I received my order today. I need to tell you how much I searched the internet for costumes for my daughter and I. The quality is outstanding. The prices were great, as I am on a budget because I shop for my daughter and I. It can really add up in dollars. With your sale and your customer service I was finally after weeks able to find what I needed. I will be ordering more, sale or not. The costumes are outstanding and beautiful. They truly meet high standards for re-enactors such as us. I am sure we will be well noticed by our fellow re-enactors.

Thanks again,
Carrie & Tina L.

 I just wanted to say thank you for the wonderful service I received from your customer service agent. I feel bad because I can't remember her name but she was so nice when she called about shipping I just had to send a thank you. I had ordered next day shipping and she called me up and told me if I just shipped it regular I would save a ton of money and it wouldn't take that much longer to get to me. She was right. I got my package yesterday and I did save a ton of money. I was so impressed with the service I told my family and friends about it and some of them have gone to the site and placed orders.

Thank you so much again,
Melissa

 I just wanted to write to you and say how much I like your products. I haven't bought many, but what I have is great! I've never had a problem with quality and the price is always better than others. I hope to buy more from you guys in the near future.

Thanks so very much!!, WG
Pittsburgh, PA.

 I received my order yesterday and everything is wonderful. Thank you for providing such great products to Renaissance festival goers.

Sincerely, NP
Glendale, AZ.

Best Always, ES
Columbia, MA.

Sincerely, VE
Loranger, LA.

Cordially, AC
Seattle, WA.

Best Regards, JT
San Jacico, CA.

Huzzah, SW
Clearwater, FL.